Loyalty capabilities / Points & Rewards

Design dynamic rewards

The rewards you offer shape the behaviors you get. Casa gives you full control over reward types, values and eligibility — to drive repeat purchases, deepen engagement and protect your margins.

Your points: 1,240
Ways to redeem
$10 off your order1,000 points
Redeem
Free shipping600 points
Redeem
$5 store credit500 points
Redeem
Free gift2,000 points
Redeem
We reward with Casa
Customize
Color
Icon
ZONESUNRislone TürkiyeNI Candle SuppliesPera PashaStepInEleganceTailgating CentralRocky MountainPanda Motorworks2WheelHQShippin Texas ZONESUNRislone TürkiyeNI Candle SuppliesPera PashaStepInEleganceTailgating CentralRocky MountainPanda Motorworks2WheelHQShippin Texas
1 / 3
10+
Ways to reward — from discounts to free products and store credit.
2 / 3
5 places
Redeem on-site, in-cart, account, checkout and POS.
3 / 3
Real-time
Balances and eligibility update instantly — no dev.

Flexible earn & redeem journeys

Diverse reward varietyDiscounts, free shipping, free products, gifts and store credit.
Redeem where customers areProduct page, cart, account, checkout and in-store POS.
Built for ecommerce speedBalances update instantly so customers can spend right away.
One shared balanceEvery reward draws from the same points wallet.
Hey Sarah 👋 — your rewards
1,240 points
Gold member · ready to redeem
$25 gift card
Redeem 2,500 pts
New
$10 off your order
Redeem 1,000 pts
Redeem
Free shipping
Redeem 600 pts
Redeem
$5 store credit
Redeem 500 pts
Redeem
Rewards

Every reward type, built in

Discounts your wayAmount, percentage and whole-order discounts.
Beyond discountsFree shipping, free products and gift cards.
Store credit & POSNative Shopify store credit and in-store POS rewards.
Configure in secondsPick a reward type, set the value — no code.
Casa
Ways to redeem
Amount discount
Percentage off
Free shipping
Product discount
Order discount
Casa
…and more
Giftcard
Free gift product
Store credit
POS amount discount
POS percentage off

Rewards, with full control

Set values & capsDecide exactly what each reward is worth and how often it can be used.
Product & collection exclusionsKeep margins safe on protected items.
Expiry & limitsAdd point expiry and redemption limits to control liability.
No dev requiredConfigure every reward from the Shopify admin.
New reward
Type · $10 off order Edit
Cost · 1,000 points Edit
Excludes · Sale collection Edit
Expiry · 12 months Edit
+ Limit per customer Add
Margin guardrails On
$24
Max reward value
12 mo
Point expiry
Sale items · excluded from redemption
1 reward · per order

Customize every reward your way

Name it your wayGive each reward a title and description that fits your brand voice.
Set the value & costChoose the discount, amount or product and the points it takes to redeem.
Match your lookPick the color and icon so rewards feel native to your storefront.
Live in real timeSave and your customized reward appears instantly — no code.
Customize reward
Reward name
$10 off your order Edit
Value
$1015%Free shippingFree gift
Points cost
1,000 pts500 pts2,500 pts
Look & feel
Save reward

Free products & gifts

Turn points into productA powerful incentive that builds lasting brand loyalty.
Drive discovery & trialPut new SKUs into customers’ hands and spark repeat orders.
Move the right inventoryClear slow-moving stock or seed new launches on your terms.
Inventory you controlChoose exactly which products are reward-eligible.
FREE GIFT
Travel Candle
Unlock with 800 points
Redeem
You choose what's reward-eligible
Travel Candle
Mini Gift Box
Sample Set

Tiered rewards that compound

Unlock as they climbReveal richer rewards and perks at every VIP tier.
Rewards worth striving forStatus-based perks that reinforce progress and deepen loyalty.
Distinct at every levelGive each tier its own identity so progression feels meaningful.
Reward your best customersDirect the richest rewards to your highest-value members.
VIP TiersThe more they shop, the more they unlock
Silver
Spend $150+
1× points
Access to giveaways
Refer-a-friend points
1,000-pt birthday bonus
POPULAR
Gold
Spend $300+
1.5× points
Everything in Silver
Free shipping
Exclusive products
Platinum
Spend $500+
2× points
Everything in Gold
Free gift + early access
2,500-pt birthday bonus

Want to see what's possible?

Get a tailored demo and an ROI estimate for a rewards mix built around your store and margins.

Book a demo →

Time-bound & targeted rewards

Drive urgency that convertsLaunch limited-time rewards and bonus offers around key moments.
Keep loyalty freshRun campaigns that keep members engaged between purchases.
Re-engage at-risk membersTrigger bonus-point windows to win back lapsing customers.
Reward the right cohortsTarget subscribers, referrers and VIP tiers with exclusive rewards.
Reward campaigns Live
Live now
BLACK FRIDAY
3× points + free gift
Ends Sunday · 11:59pm
Flash redemption · ends in 1 day
Win-back · +250 bonus for lapsed members
Subscribers only · early reward access
See what's possible

Explore more loyalty capabilities

FAQs

What types of rewards can I offer with Casa Loyalty?

Casa supports a full range of reward types — percentage and fixed-amount discounts, free shipping, free products and gifts, native Shopify store credit, and tier-exclusive perks. You control the value, eligibility and limits of each.

Where can customers redeem their rewards?

Customers can redeem on the product page, in the cart, on their account page, at checkout via the Casa checkout extension, and in-store with Shopify POS — all from one shared points balance that updates in real time.

How does Casa protect my margins on rewards?

You can set reward values and caps, exclude specific products or collections, add expiry dates, and limit how often each reward is redeemed, so loyalty stays profitable as you scale.

Can I reward customers with free products instead of discounts?

Yes. You can offer a free-product or free-gift reward and choose exactly which SKUs are eligible — ideal for moving inventory, seeding new launches and driving trial without pure discounting.

Can I run limited-time or tier-exclusive rewards?

Yes. You can schedule time-bound bonus rewards to create urgency around key moments, and reserve richer rewards for higher VIP tiers so progression always feels worth striving for.

Do reward changes require a developer?

No. Every reward type, value and eligibility rule is configured from the Shopify admin with no code, so you can spin up, edit and retire rewards in real time as your strategy evolves.

Built for Shopify

Turn rewards into repeat revenue

Launch a rewards program your customers actually use — design it your way with Casa Loyalty.